Help Center
Common questions about InKin. If yours isn't here, email hello@inkin.ai — we reply within two business days.
What does InKin actually do?expand_more
InKin calls your parent on the phone they already use (landline or mobile) once a day, has a warm 5–10 minute conversation, and emails you a short summary afterward. The bot remembers your parent's hobbies, family names, and routine so the calls feel personal.
Will the bot pretend to be a person?expand_more
No. On the first call the bot introduces itself as a friend reaching out on your behalf, or, if you select that option during setup, it explains the service from scratch with consent.
Does my parent need to install anything?expand_more
Nothing. The bot calls their existing phone — landline, flip phone, or smartphone. They just pick up and talk.
What languages are supported?expand_more
English (US or Indian English) and Hindi are supported today, with Gujarati rolling out now — you pick your parent's primary language during setup. Telugu, Tamil, Bengali, Marathi, and Kannada are coming soon.
What happens if my parent says something urgent?expand_more
The bot listens for explicit safety statements (chest pain, falls, severe distress). If one is detected, you receive an immediate email + SMS escalation with a short evidence quote and a recommended next step. The bot never gives medical advice itself — your job is to act on the escalation.
Can I add other family members to the summaries?expand_more
Yes. On the Context step of onboarding (step 4), add up to 3 additional recipients with their name, email, and phone. They'll receive the same daily summary you do.
How do I change call times or topics?expand_more
Email hello@inkin.ai with what you'd like to change. Self-service editing of these preferences will land in V2.
Will InKin try to upsell my parent?expand_more
Never. No sales, no marketing, no upsells — to your parent or to you. InKin is paid by the adult-child subscriber only.
How do I cancel?expand_more
Email hello@inkin.ai or use /onboard/reset to clear your profile. We delete all data within 30 days of cancellation.
I'm getting an error during onboarding. What do I do?expand_more
Take a screenshot of the error message and email it to hello@inkin.ai. Common issues during beta: OAuth provider not configured (use email magic link instead), a stale browser cache (try incognito mode), or a missing Supabase migration (we'll roll those out automatically).